COVID-19 Update for Clients and Caregivers
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Corona Virus Information and Resources


Mirasol is committed to providing a safe environment for its clients, caregivers and the community. We are continually updating our treatment protocols to ensure we are strictly observing the Pima County Health Department and Centers for Disease Control and Prevention directives. A task force has been meeting daily to determine the best way to safely deliver much-needed services while ensuring the safety of our clients, their families, our team members and the larger community.

Programming Response

Given the challenges of maintaining social distance in a residential setting, Mirasol has decided to temporarily suspend our adult and adolescent residential eating disorder treatment programs. We are revamping our PHP and IOP programs to provide higher levels of care in settings less prone to community transmission.

Mirasol's free weekly eating disorder and body image support group is temporarily on hold to protect the safety of our clients, staff and the community from the potential spread of coronavirus. As soon as feasible, the support group will resume in an online format.

Treatment Protocols

We are updating our treatment protocols and visitor policy to ensure the safety of clients participating in our PHP and IOP programs:

  • We are mandating that staff members stay home if they are experiencing any symptoms of illness.
  • Per CDC guidelines, we are asking our team members to travel only when necessary.
  • We have amped up our deep cleaning schedule and tightened requirements for food handling and infection control to prevent community acquired infection. Staff will wipe down all kitchen, bathroom and common area surfaces daily with Clorox wipes and perform continuous focused assessments on staff and clients (and at the start of every shift).
  • No staff or clients with any symptoms of COVID-19 will be allowed into our treatment centers.
  • We are temporarily restricting non-essential visitors, vendors and contractors at all Mirasol locations.
  • Offsite outings are temporarily suspended.
  • Staff and clients will maintain "social distancing" of at least six feet. This means no handshakes, hugs, or close physical contact with other people.
  • Newly admitted clients must check in at the nursing office so a nurse can perform a daily focused COVID-19 symptom assessment. If no symptoms are present, clients can remove their masks after two weeks, but must continue to wear one within 10 feet of anyone outside the Mirasol community.
  • Clients are not required to wear a mask while bathing, sleeping, eating or during solo activities.
  • If a client develops a temperature higher than 98.6 degrees F:
    • Nursing staff will call the Nursing Supervisor to discuss the need to consult with the Medical Director.
  • If a client develops a temperature higher than 99.0 degrees F:
    • Nursing will isolate the client or staff member in the nurse's office and conduct a full assessment.
    • Nursing staff will contact the Nursing Supervisor, who will consult with Medical Director for further instructions/testing if needed.
  • If it is determined that the client requires further testing:
    • All staff and clients will be restricted to their current location until further notice.
    • Surface areas that the client came into direct contact with will be cleaned immediately.
    • A response team comprised of the Medical Director, Clinical Director and Nursing Supervisor will convene to determine next steps.
    • Once the risk has been removed, normal operations will resume.
  • If a staff member develops symptoms of illness while at work:
    • The staff member must notify supervisor and nursing for assessment.
    • If needed, the Nursing Supervisor will report the incident to the Medical and Clinical Director.
    • The staff member will be sent home to self-isolate if nursing deems appropriate.
    • The staff member will then contact their primary care provider for further guidance and possible treatment.
  • Staff members are asked to report any symptoms of COVID-19 which may exist among their family members to their direct supervisor who will then report the symptom to the Nursing Supervisor, Medical Director, Clinical Director and Human Resources.

Does anyone at Mirasol have the virus?

No, as of today, , no Mirasol clients or members of our staff have been diagnosed with COVID-19. There are 120 confirmed cases in Pima County, and the current risk for exposure is considered moderate. The Pima County Health Department is working closely with healthcare, government, and many other partners public health partners to prepare for COVID-19 in our community.

How can I protect my family from COVID-19?

The Pima County Health Department and the Center for Disease Control has established the following guidelines:

If you have NOT recently traveled to an area where COVID-19 is confirmed as "community spread":

The best ways to prevent many illnesses that spread from person-to-person, including Corona viruses, are to:

  • Wash your hands often with soap and water.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue or your elbow.
  • Clean and disinfect frequently touched objects and surfaces.
If you have recently traveled to an area where COVID-19 is confirmed as "community spread":

Anyone who recently traveled to an area with community wide COVID-19 spread AND experiencing fever, cough, or other acute illness should isolate themselves from others and immediately contact a health care provider (doctor, hospital, clinic) or the Pima County Health Dept. Please call ahead and inform the health care provider about your symptoms and travel history.

If you are planning travel to a country where COVID-19 is confirmed as "community spread":

The CDC has issued a travel warning to avoid all unnecessary travel to certain countries during the outbreak. Cases have also been identified in travelers to other countries, including the United States. This virus can spread from person-to-person. Review CDC's Travel Health Notices if you are traveling to China.

For More Inforamtion

Please feel free to contact one of our counselors if you have additional questions about treatment at Mirasol.